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Prepaid long distance service, Prepaid cell phone, Peanuts-LD - FAQ

By purchasing Peanuts-LD prepaid long distance service online, you can make phone calls at low rates, every time. You can also enjoy the convenience of shopping from your computer at home or at work. No need to stand in line or find a cellular phone vendor. Simply point, click, and order Prepaid service for cell phone online. Peanuts-LD prepaid long distance service provides toll-free and local access from anywhere in the U.S. and Canada to many direct-dial countries worldwide.

Long distance for mobile phones can also make the perfect gift.
Buy Prepaid long distance service for your college kids - keep them a phone call away with long distance Peanuts-LD.

peanuts prepaid Web Triggered Callback Prepaid Phone Services - general information

VIEW International and Domestic Calling RATES SIGN-UP for Peanuts-LD Service

If you have more questions - please visit our main FAQ page to find answers.

prepaid-long-distance-service Using prepaid long distance service - pros and cons?

  • Savings
  • Convenience
  • Versatility
Prepaid long distance service offers much lower domestic and international long distance rates than the regular long distance service from major phone companies. If you look carefully, you'll notice that the monthly fee, taxes and other fees may account for about 10% of your total long distance bill. Using prepaid long distance service (like using prepaid calling cards) could save up to 70% of your long distance phone bill.

Prepaid long distance enables you to enjoy low long distance rates no matter where you are. You can call from home, office, pay phone, cell phone and hotel, etc.

A prepaid long distance service is an ideal travel companion. You can use it with any phone, even in hotels and airports. It helps you to avoid outrageous hotel surcharges and hidden fees, so you always know exactly what you're spending. Peanuts-LD prepaid long distance even allows you to call from many foreign countries - with a prepaid calling you can avoid all overseas calling problems. Prepaid dial-around service provides low long distance rates and help you avoid expensive roaming charges if you use a cell phone. If your phone bill is out of control, prepaid calling service can help you bring your phone expense within budget. Prepaid Peanuts-LD makes great gifts for friends and family. It's something anyone can use.

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prepaid-long-distance-service What is the difference between prepaid long distance service and prepaid phone cards?

Some of the main features of prepaid long distance service are:

  • No-PIN dialing
  • No expiration period
  • No Maintenance or Connection fees
  • 1 min rounding
  • Speed dial
  • Automatic recharge option
  • Live Customer Service support
  • Local access numbers in most states and Canada
  • Local Access Number In a Variety Of Countries
  • Call Back Feature
  • One Peanuts LD account can provide service for several phones simultaneously - including cell phones, home and business phones. It can also be used from anywhere on the road - hotels, payphones, airports, etc.

You can order the service online

The switched Long Distance Service uses different technology for establishing a connection to the destination number. This is the most reliable service that you can get, and usually the rates for this service are a little higher than those of Phone cards. When you sign up for Long Distance service, you will need to change (or switch) your Long Distance provider. It usually takes several days before you have the service active on your line.

Prepaid long distance works instantly after you purchase it. Once you have the prepaid (dial-around) service established, you will be dialing directly from your phone, unlike Calling cards, where you need to dial an Authorization code (PIN) to use the service.

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prepaid-long-distance-service How to use Pre-Paid Phone Service?

Your personal calling card number (PIN or authorization code) consists of 7-14 digits and is your exclusively. PINs (and Instructions) are e-mailed to you. PIN is usually located on the back of a calling card and covered with silver strip.
From Any touch-tone Phone:
  1. Dial 800-access number or Local Access Number that appears on the back of your card.
  2. Follow the instructions, enter your PIN number.
  3. Follow the instructions, dial as you normally do:
    - for international calls 011 + Country Code + City Code + Local Number
    - for domestic calls 1 + Area Code + Local Number
    To make another call, press the pound key twice (##) or a star (*) key and follow step 3 instructions.
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prepaid-long-distance-service How do I find the best calling rates for me?

The best prepaid service is not always a synonym to the best rate. As the service provided by various carriers, the same prepaid long distance service could be good to one country and not very good to another.

If you are the first time buyer, we suggest you to try the following:

Use Best Rate Finder, which will allow you to find the dial-around service with the best rate to the country of your interest. It will also list the next best rate as well. The Best Rate Finder will take in consideration ALL additional charges, like Connection Fees, Taxes, Minute Rounding, Minimum Call Length and so on. We recommend you place an order for $10 services of different types with the best rates and see which one will get you the best quality of connection to the country of your interest.

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prepaid-long-distance-service How to call from Moscow, Russia?

  1. If you are calling:
    a) from Moscow, Russia: Dial Moscow Local Access number 380-1168
    b) from St.Petersburg, Russia: Dial St.Petersburg Local Access number 243-1693
    c) from Russia: Dial 8-10-8002-7303011
    Before dialing your PIN in the next step, please make sure your telephone switched to Touch Tone mode.
  2. After the greeting, dial your PIN Number.
  3. After the prompt, dial:
    a) For international Calls: 011 + Country Code + Number +#
    b) For USA, CANADA and CARIBBEAN Countries: 1 + Area Code + Number + #
    If there is no connection within 30 seconds after dialing the destination number, please hang up and dial again.
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prepaid-long-distance-service What are extra charges?

Each prepaid long distance service has a different set of conditions and charges, if any. To read the details, explore rates and scroll down to the bottom of the page to see the details. You should note that you may incur charges from a pay phone, a cell phone, or a hotel phone over which we have no control.

All prepaid phone services may have a combination of one or more of the following charges:
  • Time increment - The actual time you spend on-line in a time increment. The time increments vary from 1 second to 5 minutes.
  • Connection Fee - A one-time charge for initiating a single call. Each and every time you use the service and your party answers, you will be charged a connection fee which will be deducted from the available minutes. Services with a connection fee may be highly effective for long duration calling.
  • Initial Connection/Weekly/Monthly Service/Maintenance Fees - Some calling service have an initial set up fee. Some, however, charge a weekly or monthly fee, this is charged after the first time the service is used and is deducted in minutes or dollar from the prepaid dollar amount. Even if you are not using your calling service you may be racking up a charge.
  • Pay Phone/Cellular Phone Charges - Nearly all phone calls originating from a Pay Phone are charged a fee per call. This is required by federal law and the fee typically ranges from 55 cents to $1.50 per call. This amount is deducted from the prepaid value. If your cellular or mobile phone company allows you to call from your mobile phone, there maybe a charge per call fee. Some Mobile phone contracts do not allow the use of alternate carriers like dial around services.
  • Taxes - There are FCC/State/Local charges taxes based on where the call originates. (This is the same tax that appears on your phone bill each month and is calculated on each call.) Normally this is factored into the rate but it can be deducted separately from the prepaid value.
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prepaid-long-distance-service How do I figure out country/city code when making an international long distance call?

Please visit our Search Country/city Telephone codes page to find dialing code.

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prepaid-long-distance-service How long does it take to receive ordered PINs?

For first time buyers it might take up to 48 hours. We verify each and every customer to prevent fraud. If you are the first time customer and want your PINs to be delivered faster, please avoid using free e-mail addresses like Yahoo and Hotmail. Please provide your daytime contact phone number, so we contact you faster.

Customers who made purchases on LDPOST.COM in the past will get their PINs immediately over e-mail.

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prepaid-long-distance-service Is my credit card number safe?

LDPOST web-store uses the Secure Sockets Layer and Private Communication Technology security standards that are supported by Microsoft Internet Explorer 3.0 or later and other popular browsers. SSL encodes your personal information (such as your password, address and phone number, or your credit card number) so that it is available only to you and the financial services providers with which we process your credit cards transactions. This encryption makes doing business over the Internet as secure as making a purchase by telephone.

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prepaid-long-distance-service How often do the rates change?

Prepaid calling cards are non-refundable and their rates are subject to change in either direction without notice. We have no control over rates, and when the underlying carrier changes rates we have to adjust the rates too. As we can't store rates like we would be able to with a gasoline, we must change the rates to stay in business. We do not inform customers about rate change - please check the rate before the purchase.

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prepaid-long-distance-service Is there a volume discount in the web store?

There is 10% discount given automatically on all $100.00 purchases. So, if you place an order for $100.00 regardless of the card types your are ordering, your credit card will be charged only $90.00. First time buyers can't get this discount in the WEB STORE as the maximum order amount for the first time buyers is $20.00. If you are the first time buyer and want to place order larger then $20.00, call us at 617-489-5952 and we will take your order over the phone.

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prepaid-long-distance-service What is Loyal Customer reward program?

This program is intended to do exactly as it is implied in its title - to reward the loyalty of LDPOST customers.

For every purchase* you made on LDPOST, you earn points. For each dollar spend, you will earn one point. You need to accumulate 100 point to be eligible for redemption. For each 100 points earned you are eligible to receive one $5 card of your choice with your next purchase. The redemption offer will appear on your Select Cards screen after your have accumulated 100 points or more. You do not have to redeem your points at 100-point level. Points keep accumulating with your purchases, so you can redeem bigger card denominations later.

For example, you have accumulated 500 points by purchasing Peanuts-LD prepaid calling cards online. On your select card screen you will see a menu with choices of cards for redemption - $5, $10, $20 and $50. For 500 points you can receive in total $25 worth of cards. You need to make a purchase to redeem your rewards.

To view points accumulated, please log on to the web store. It will be displayed at the bottom of select cards screen. You can also view accumulated points by clicking on History.

* Exceptions: Points can not be accumulated on any volume discount purchases. This program starts on August 20th of 2002. Only purchases made after August 20th 2002 are eligible for points accumulation.

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If you have more questions - please visit our main FAQ page to find answers.