If you have more questions - please visit our main FAQ page to find answers.
Customers who made purchases on LDPOST.COM in the past will get their PINs immediately over e-mail. They can also look it up as soon as the order is made in History -> Details of the account.
if you are a first-time customer, please follow this link to our answer.
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No. PINs and Instructions will be e-mailed to you. If you would like to get the actual cards, you need to call us with this order. We charge extra for shipping and there is no
sense paying for this, until you are a collector of calling cards and would like to have our cards as a part of your collection.
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Log on to your account on LDPOST, go to History -> Details. Click on Card Images link. There is an option there to send this e-mail to you.
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Please log on using your old e-mail address. Then click My account and type in your new e-mail address or any other information you would like to change and click the Modify button at the bottom.
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Log on to your account. Then click My account and type
in your new Password or any other information you would like to change and click the Modify button at the bottom.
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We can if you send a request to us. However, the simplest and the quickest way to look up your PINs is to log on to your account from WWW.LDPOST.COM.
Please go to WWW.LDPOST.COM and log on to your account in the upper right corner of the screen. (If you forgot password, click on forgot password and it will be e-mailed to you
instantly.) Upon logging on, please go to Phone Cards screen and click on History. All your purchases will be listed on the screen. Find the day of purchase and click Details. The content of your order and access numbers will be displayed on the screen.
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The best card is not always a synonym to the best rate. As the service provided by various carriers even within the same card platform the same card could be good to one country and
not very good to another. If you are the first time buyer, we suggest you to try the following:
Use Best Rate Finder program http://www.ldpost.com/webstore/finder.php, which will allow you to find the card with the best rate to the country of your interest. It will also list
the next best rate card as well. The Best Rate Finder will take in consideration ALL additional charges on the card, like Connection Fees, Taxes, Minute Rounding, Minimum Call
Length and so on. We recommend you place an order for $5 cards of different types with the best rates and see which one will get you the best quality of connection to the country of your interest.
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At this time, the minimum purchase amount is always $20.00 either your are the first time buyer or you have bought cards before.
The maximum purchase amount is limited to $25.00 for the first time buyers and to $100.00 for those who have bought cards before. There is 10% discount given automatically on all
$100.00 purchases. So, if you place an order for $100.00 regardless of the card types your are ordering, your credit card will be charged only $90.00.
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There is 10% discount given automatically on all $100.00 purchases. So, if you place an order for $100.00 regardless of the card types your are ordering, your credit card will be charged only $90.00.
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We have a very simple way for you to solve your problem. Please go to WWW.LDPOST.COM and
log on to your account in the upper right corner of the screen with your e-mail address. Click on "forgot password" and it will be e-mailed to you instantly.
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To recharge the Peanuts-LD account, please got to WWW.Peanuts-LD.COM. In the upper part corner of the screen, enter your e-mail address and password to log on.
On LDPost Prepaid Long Distance screen, you will see "Recharge Account" link. Just click on this link and follow the instructions.
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There is 10% discount given automatically on all $100.00 purchases. So, if you place an order for $100.00 regardless of the card types your are ordering, your credit card will be
charged only $90.00. First time buyers can't get this discount in the WEB STORE as the maximum order amount for the first time buyers is $20.00. If you are the first time buyer and want to
place order larger then $20.00, call us at 1-800-449-0445 and we will take your order over the phone.
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This program is intended to do exactly as it is implied in its title - to reward the loyalty of LDPOST customers.
For every purchase* you made on LDPOST, you earn points. For each dollar spend, you will earn one point. You need to accumulate 100 point to be eligible for redemption. For each
100 points earned you are eligible to receive one $5 card of your choice with your next purchase. The redemption offer will appear on your Select Cards screen after your have
accumulated 100 points or more. You do not have to redeem your points at 100-point level. Points keep accumulating with your purchases, so you can redeem bigger card denominations later.
For example, you have accumulated 500 points. On your select card screen you will see a menu with choices of cards for redemption - $5, $10, $20 and $50. For 500 points you
can receive in total $25 worth of cards. You need to make a purchase to redeem your rewards.
To view points accumulated, please log on to the web store. It will be displayed at the bottom of select cards screen. You can also view accumulated points by clicking on History.
* Exceptions: Points can not be accumulated on any volume discount purchases. This program starts on August 20th of 2002. Only purchases made after August 20th 2002 are eligible for points accumulation.
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There are two thing you can do:
- Log on to your LDPOST.COM account, go to My Account and change the preferences of e-mails sent to Text file. Your current e-mail program does not display HTML based e-mails properly.
or
- Go to http://www.ldpost.com/messages.php. All new updates are posted there.
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If you have more questions - please visit our main FAQ page to find answers.
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